Tuesday, June 30, 2020
Advertiser Exodus Snowballs as Facebook Struggles to Ease Concerns
July 01, 2020 at 02:00AM
The social network has tried striking a more conciliatory tone with its advertisers, who object to its handling of hate speech.
Universities and Tech Giants Back National Cloud Computing Project
June 30, 2020 at 01:00PM
A proposal to give scientists access to huge data sets and powerful computers.
Facebook Bans Network With ‘Boogaloo’ Ties
June 30, 2020 at 11:17PM
The social network said it was designating the antigovernment movement as a dangerous organization.
Facebook Bans Network With ‘Boogaloo’ Ties
June 30, 2020 at 11:17PM
The social network said it was designating the antigovernment movement as a dangerous organization.
F.C.C. Designates Huawei and ZTE as National Security Threats
June 30, 2020 at 10:31PM
American cellular businesses will no longer be able to spend federal money on equipment from the two Chinese companies.
Reddit's Steve Huffman on Banning ‘The_Donald’ Subreddit
June 30, 2020 at 09:20PM
Steve Huffman, Reddit’s co-founder and chief executive, says new rule changes will help the company fulfill its mission.
Burrito Delivery Makes No Sense
June 30, 2020 at 07:53PM
The economics of delivery apps stinks. Uber is offering to buy the food delivery company Postmates to make it stink a little less — for them.
India Bans TikTok of China, Tightening Digital Borders
June 30, 2020 at 03:24PM
Censorship and politics are fracturing the global internet, isolating users and industries accustomed to ignoring national borders.
Universities and Tech Giants Back National Cloud Computing Project
June 30, 2020 at 01:00PM
A proposal to give scientists access to huge data sets and powerful computers.
Trying to Correct Banking’s Racial Imbalance
June 30, 2020 at 12:00PM
Entrepreneurs are working on new business models to address income inequality and a resulting lack of access to the financial system for communities of color.
Monday, June 29, 2020
Fraudulent Covid Antibody Tests? FBI Warns of Scammers, Identity Theft
June 30, 2020 at 05:38AM
Scammers are out to get personal information that could lead to identity theft.
Uber Makes Offer to Buy Postmates Delivery Service
June 30, 2020 at 03:48AM
The ride-hailing company has been trying to expand its food-delivery business to compensate for the collapse of its main business.
F.B.I. Warns of Fraudulent Coronavirus Antibody Tests
June 30, 2020 at 01:52AM
Scammers are out to get personal information that could lead to identity theft.
Twitch Suspends Trump’s Channel for ‘Hateful Conduct’
June 30, 2020 at 01:09AM
The action appeared to be the first outright suspension of one of the president’s social media accounts.
Twitch Suspends Trump’s Channel for ‘Hateful Conduct’
June 29, 2020 at 10:02PM
The action comes as other tech companies increasingly combat hate speech related to President Trump on their platforms.
Reddit, Acting Against Hate Speech, Bans ‘The_Donald’ Subreddit
June 29, 2020 at 09:55PM
The influential pro-Trump community broke the rules on harassment and targeting, said Reddit, which also banned other groups.
The New York Times Pulls Out of Apple News
June 29, 2020 at 09:45PM
The Times said Apple News did not align with its strategy of building direct relationships with paying readers.
India Bans Nearly 60 Chinese Apps, Including TikTok
June 29, 2020 at 08:36PM
The move is part of the tit-for-tat retaliation after the Indian and Chinese militaries clashed earlier this month.
A TikTok Twist on ‘PizzaGate’
June 29, 2020 at 07:52PM
Young people have tweaked the conspiracy, and today’s internet sites help spread such false ideas.
For Lesbians, TikTok Is ‘the Next Tinder’
June 29, 2020 at 07:21PM
Young women feeling alienated by dating apps and bar culture are finding love on their For You pages.
New Research: Evaluating Edge Colocation
June 29, 2020 at 05:45PM
In a new Key Criteria Report, GigaOm Analyst Ned Bellavance outlines the features and capabilities that define the best edge colocation solutions on the market.
The report outlines the ‘table stakes’, or the features organizations should expect without exception in any solution. These include basic connectivity between layers, physical security measures, remote support, and regional redundancy.
The report defines the “Key Criteria” that currently differentiate vendors within the market, describing features that can give an organization a strategic advantage if they were to leverage them. These features include:
- Dense regional coverage
- Rapid rollout capabilities
- Automated issue resolution
Ned also highlights solutions that give flexible payment and service options as this can allow new and expanding businesses to react quickly to changing circumstances and customer demands.
Also outlined in the report are exciting new features that will become key criteria in the next year or so. These include 5G technology, which will reduce latency from hundreds of milliseconds to hundreds of microseconds for some applications, and advances in services to meet demand for remote work in the wake of the COVID-19 pandemic.
Ned also describes the evaluation criteria he recommends to judge a vendor’s solution against an organization’s needs. He highlights in particular how a partner ecosystem is vital for edge colocation services, as it helps to create an “end-to-end solution that is validated and pre-configured”.
The report concludes that this exciting area of communication technology is going through rapid change, and is still five to 10 years away from full maturity. Ned advises using hosted services first on specific projects with clearly defined aims where edge colocation solutions are best able to assist.
About Ned Bellavance
Ned is an experienced IT practitioner with experience in the field. Ned has worked with Fortune 500 companies and SMBs across multiple verticals, developing and deploying both on-premises and cloud-based architectures. Ned has authored two books on the Azure Kubernetes Service and HashiCorp Terraform and holds several industry certifications from vendors including but not limited to Microsoft, VMware, AWS and Citrix.
The Long, Unhappy History of Working From Home
June 29, 2020 at 12:00PM
As the coronavirus keeps spreading, employers are convinced remote work has a bright future. Decades of setbacks suggest otherwise.
Boogaloo Extremists Took the Hawaiian Shirt. What Now?
June 29, 2020 at 12:00PM
Worn by extremists toting assault rifles, the shirt has gone from dad symbol to battle flag.
Sunday, June 28, 2020
TikTok Is Shaping Politics. But How?
June 28, 2020 at 01:00PM
Two researchers have studied political expression on the app since the Musical.ly era. Here’s what they found.
Saturday, June 27, 2020
Amazon to Buy Zoox, in a Move Toward Self-Driving Cars
June 26, 2020 at 09:31PM
The online retailer is taking steps to move people, as well as packages.
This Pilates Business Loves (and Hates) Tech
June 26, 2020 at 08:12PM
Small businesses are always asking: Is the tech they now rely on helping or hurting them?
‘PizzaGate’ Conspiracy Theory Thrives Anew in the TikTok Era
June 27, 2020 at 12:00PM
The false theory targeting Democrats, now fueled by QAnon and teenagers on TikTok, is entangling new targets like Justin Bieber.
EBay’s Critics Faced an Extreme Case of an Old Silicon Valley Habit
June 27, 2020 at 12:00PM
Six former employees were recently named in federal charges that were an indication of the lengths some companies will go to hit back at detractors.
Friday, June 26, 2020
Facebook Adds Labels for Some Posts as Advertisers Pull Back
June 27, 2020 at 01:15AM
Posts about voting will direct viewers to accurate information, and violations from important political figures will be marked “newsworthy.”
‘TikTok Grandma’ Who Helped Tank Trump Rally Now Works for Biden
June 27, 2020 at 12:10AM
Mary Jo Laupp, who made a viral TikTok video that disrupted a Trump campaign event, plans to create a “political hype house” to support Joe Biden.
What Even Is AIOPs?
June 26, 2020 at 11:13PM
IT Operations have seen huge changes in the past two decades, but none may be more important than the adoption of artificial intelligence (AI) and machine learning (ML) to speed, enhance, and automate monitoring and management of IT infrastructures. Since 2017, AIOps tools have leveraged big data and ML in day-to-day operations and promise to become an important tool for IT organizations of every size.
But what even is AIOps? Let’s take a look at the basics of the technology, explore what it was designed to do, and see how it is developing.
What is AIOps?
By leveraging big data and ML in traditional analytics tools, AIOps is able to automate some parts of IT operations and streamline other elements through insights gained from data. The aim is to reduce the time burden placed on IT ops teams by administrative and repetitive activities that are still vital to the operation of the larger enterprise.
AI-enabled Ops solutions are able to learn from the data that organizations produce about their day-to-day operations and transactions. In some cases, the tools can diagnose and correct issues using pre-programmed routines, such as restarting a server or blocking an IP address that seems to be attacking one of your servers. This approach provides a few advantages:
- It removes humans from many processes, only alerting when intervention is required. This means fewer operational personnel and lower costs.
- It integrates AIOps with other enterprise tools, such as DevOps or governance and security operations.
- It can detect trends and be proactive. For example, an AIOps tool can monitor an increase in errors logged by a switch and predict that it is about to fail.
AIOps Categorization
AIOps is really an existing category of tools known as CloudOps and Ops tools, repurposed with AI subsystems. This is leading to a number of new capabilities, such as:
- Predictive failure detection: This is achieved by using ML to analyze the patterns of activity of similar servers and determine what has resulted in a failure in the past.
- Self-Healing: Upon spotting an issue with the cloud-based or on-premises component, the tool can take pre-preprogrammed corrective action, such as restarting a server or disconnecting from a bad network device. This should address 80 percent of ops tasks, now automated for all but the most critical issues.
- Connecting to remote components: The ability to connect into remote components, such as servers and networking devices both inside and outside of public clouds, is critical to an AIOps tool being effective.
- Customized views: Information dashboards and views should be configurable for specific roles and tasks to promote productivity.
- Engaging infrastructure concepts: This refers to the ability to gather operational data from storage, network, compute, data, applications, and security systems, and to both manage and repair them.
We can divide AIOps into four categories: Active, Passive, Homogeneous, and Heterogeneous:
Active
Active refers to tools that are able to self-heal system issues discovered by the AIOps system. This proactive automation, where detected issues are automatically remediated, is where the full value of AIOps exists. Active AIOps allows enterprises to hire fewer ops engineers while increasing uptime significantly.
Passive
Passive AIOps can look, but not touch. They lack the ability to take corrective action on issues they detect. However, many passive AIOps providers partner with third-party tool providers to enable autonomous action. This approach typically requires some DIY engagement from IT organizations to implement.
Passive AIOps tools are largely data-oriented and spend their time gathering information from as many data points as they can connect to. They also provide real-time and analytics-based data analysis to enable impressive dashboards for operational professions.
Homogeneous
These AIOps tools live on a single platform, for example employing AI resources native to a single cloud provider like Amazon AWS or Microsoft Azure. While the tool can manage services such as storage, data, and compute, it can only do so on that one provider’s platform. This can impair effective operational management for those servicing a hybrid or multi-cloud deployment.
Heterogeneous
Most AIOps tools are heterogeneous, meaning that they are able to monitor and manage a variety of different cloud brands, as well as native systems operating within the cloud providers. Moreover, these AIOps tools can manage traditional on-premises systems and even mainframes, as well as IoT and edge-based computing environments.
Conclusion
AIOps creates opportunities for efficiency and automation that will reduce costs for businesses and free up time for IT Operations to invest elsewhere, in more valuable activities. As the field evolves, so too will the tools, innovating and developing new abilities and consolidating existing capabilities into core services.
Amazon to Buy Zoox, in a Move Toward Self-Driving Cars
June 26, 2020 at 09:31PM
The online retailer is taking steps to move people, as well as packages.
This Pilates Business Loves (and Hates) Tech
June 26, 2020 at 08:12PM
Small businesses are always asking: Is the tech they now rely on helping or hurting them?
Amazon to Buy Zoox, in a Move Toward Self-Driving Cars
June 26, 2020 at 06:24PM
The online retailer is taking steps to move people, as well as packages.
Thursday, June 25, 2020
Disgraced Lobbyist Jack Abramoff Headed Back to Jail
June 26, 2020 at 12:59AM
Mr. Abramoff became the first person charged with violating a law that was amended in response to his previous criminal offenses.
John J. Mooney, an Inventor of the Catalytic Converter, Dies at 90
June 26, 2020 at 12:40AM
The device he developed with a colleague in the 1970s has prevented billions of tons of carbon emissions from being spewed by cars, trucks and lawn mowers.
When the Police Treat Software Like Magic
June 25, 2020 at 08:09PM
The arrest of a man for a crime he didn’t commit shows the dangers of facial recognition technology.
How to Dig Up Family History Online
June 24, 2020 at 04:00PM
Digitized newspaper archives and hyperlocal historical sources can help you understand how your ancestors lived.
In Vintage TV Ads, a Curious Fountain of Hope (and Cheese)
June 25, 2020 at 03:00PM
An unlikely source of comfort viewing, YouTube compilations of old commercials have provided the writer a strange kind of optimism when so much else seems broken.
Barr’s Interest in Google Antitrust Case Keeps It Moving Swiftly
June 25, 2020 at 12:00PM
Attorney General William Barr’s attention to the Justice Department investigation shows the high stakes for the agency and for him.
Chinese City to Unveil Domestic Violence Database for Those Getting Married
June 25, 2020 at 08:24AM
The database will allow people to check if their partners have a history of abuse. Domestic violence, a longstanding problem in China, has been exacerbated by lockdowns during the coronavirus pandemic.
Michael Hawley, Programmer, Professor and Pianist, Dies at 58
June 25, 2020 at 04:13AM
A man of manifold interests, his achievements ranged from developing ideas behind the so-called Internet of Things to publishing the world’s biggest book.
Wednesday, June 24, 2020
Sorry, eBay and Uber. You’re Hated.
June 24, 2020 at 07:44PM
Why the middlemen are the internet’s villains.
Google Sets Time Limit on How Long it Will Store Some Data
June 24, 2020 at 07:02PM
The internet company has long been criticized about how much information it keeps on users. The change applies only to new accounts.
Ad Boycott of Facebook Keeps Growing
June 24, 2020 at 12:59AM
Eddie Bauer, Magnolia Pictures, Ben & Jerry’s and others have suspended campaigns over the platform’s content moderation practices.
Calls Rise Inside Amazon to Address Racial Inequity
June 24, 2020 at 12:00PM
The concerns among employees have generated an unusual degree of turmoil inside the tech giant.
Wrongfully Accused by an Algorithm
June 24, 2020 at 12:00PM
In what may be the first known case of its kind, a faulty facial recognition match led to a Michigan man’s arrest for a crime he did not commit.
Tuesday, June 23, 2020
Companies Criticize Visa Suspensions, but Impact May Be Muted for Now
June 24, 2020 at 12:50AM
President Trump’s executive order came at a time when hiring has slowed, and many U.S. consulates are not conducting interviews for temporary green cards.
Another Tweet From Trump Gets a Label From Twitter
June 23, 2020 at 11:39PM
The president threatened “serious force” if protesters tried to set up an autonomous zone in Washington, D.C., as they have in Seattle.
How False Antifa Protest Rumors Spread
June 22, 2020 at 09:51PM
Claims about the involvement of anti-fascist activists in protests of racism show the many ways false information spreads inside communities online.
Facebook Loses Antitrust Case in Germany Over Data Collection
June 23, 2020 at 09:05PM
In a closely watched case, Facebook lost an appeal to overturn charges that it has violated competition laws by abusing its dominance in social media.
Facebook Loses Antitrust Case in Germany Over Data Collection
June 23, 2020 at 09:05PM
In a closely watched case, Facebook lost an appeal to overturn charges that it has violated competition laws by abusing its dominance in social media.
They Wanted You to Bet on Sharks. The Odds Were Not in Their Favor.
June 23, 2020 at 08:43PM
Gambling on shark migration patterns could raise awareness, some experts say. But it could also fuel the animals’ reputation as mere entertainment.
TaskRabbit C.E.O. to Step Down, a Blow for Silicon Valley Diversity
June 23, 2020 at 08:30PM
Stacy Brown-Philpot, one of the few prominent black women in the technology industry, has led the gig worker marketplace for four years, and oversaw its sale to Ikea.
Apple Announces New Privacy Features
June 23, 2020 at 08:13PM
Apple says it will make it tougher for apps to track you. It will also help you wash your hands.
Dozens of Women in Gaming Speak Out About Sexism and Harassment
June 23, 2020 at 06:44PM
After more than 70 allegations surfaced on Twitter this weekend, gaming companies and streamers responded with action. Some say it’s the beginning of real change in the industry.
Square, Jack Dorsey’s Pay Service, Is Withholding Money Merchants Say They Need
June 23, 2020 at 01:24PM
Small businesses say the Twitter chief’s other company is holding on to 30 percent of their customers’ payments during the pandemic.
NASA Mars Helicopter Will Be Red Planet's 'Wright Brothers Moment'
June 23, 2020 at 09:59AM
As part of its next Mars mission, NASA is sending an experimental helicopter to fly through the red planet’s thin atmosphere.
Monday, June 22, 2020
TikTok Teens Tank Trump Rally in Tulsa, They Say
June 22, 2020 at 04:53PM
Did a successful prank inflate attendance expectations for President Trump’s rally in Tulsa, Okla.?
Newsroom: Google’s US Ad Revenues to Drop for the First Time
June 22, 2020 at 07:01AM
Facebook and Amazon shares will grow   June 22, 2020 (New York, NY) – For the first time since we began estimating ad revenues at Google, the company’s net US […]
Apple to Ditch Intel Chips in Macs as It Consolidates Its Power
June 23, 2020 at 01:27AM
The move, announced in the live-streamed start to the company’s conference for developers, marks the end of a 15-year partnership.
Apple to Ditch Intel Chips in Macs as It Consolidates Its Power
June 23, 2020 at 01:27AM
The move, announced in the live-streamed start to the company’s conference for developers, marks the end of a 15-year partnership.
A Multibillion-Dollar Opportunity: Virus-Proofing the New Office
June 22, 2020 at 11:45PM
Tech, catering and design companies are rushing to sell employers on fever scanners, box lunches and office floor-planning apps for social distancing. But it’s too soon to tell if they will work.
Sunday, June 21, 2020
After 15 Years, Apple Prepares to Break Up With Intel
June 19, 2020 at 09:25PM
Apple could announce plans as soon as Monday to replace Intel processors in Macs with chips that it designed itself.
Two Gamers Played ‘The Last of Us Part II.’ They Were Blown Away.
June 19, 2020 at 04:09PM
When the original video game was transcendental, can a sequel top it? Two Times reporters debate the answer.
Twitter Labels Trump Tweet About ‘Racist Baby’ as Manipulated Media
June 19, 2020 at 06:12AM
It was the first time that Twitter had used that tag on one of the president’s messages.
French Court Strikes Down Most of Online Hate Speech Law
June 19, 2020 at 12:18AM
The court ruled that the new law disproportionately infringed on freedom of speech. It was a blow to the government’s efforts to regulate content on tech platforms.
Big Tech Zeros In on the Virus-Testing Market
June 18, 2020 at 11:59PM
As businesses grapple with how to safely reopen the workplace, companies like Fitbit and Verily, Google’s sister company, are rushing out new work force health-vetting and tracking tools.
Fighting the Coronavirus With Innovative Tech
June 18, 2020 at 11:53PM
Some of these devices have been around for years but are now being mustered to help keep us safe.
Now You Can Opt Out of Seeing Political Ads on Facebook
June 18, 2020 at 10:49PM
The change lets Facebook play both sides of the debate about political advertising on social media.
Britain Didn’t Want Silicon Valley’s Help on a Tracing App. Now It Does.
June 18, 2020 at 09:39PM
Months after other countries, Britain will now use technology provided by Apple and Google to build a contact-tracing app.
How Social Media Has Changed Civil Rights Protests
June 18, 2020 at 08:00PM
Social media allows us “to see a reality that has been entirely visible to some people and invisible to others,” says this Princeton professor.
Apple Rejects Facebook’s Gaming App, for at Least the Fifth Time
June 18, 2020 at 12:00PM
Apple has repeatedly denied Facebook’s new Gaming app from appearing in its App Store, citing its own rules.
Europe Rolls Out Contact Tracing Apps, With Hope and Trepidation
June 18, 2020 at 12:19AM
Italy and Germany activated apps this week as tools to avoid a second wave of coronavirus infections, fueling a debate about privacy rights.
Blowing Bubbles to Pollinate Flowers
June 17, 2020 at 11:21PM
Researchers in Japan have developed a soap bubble-based pollination method that is as effective as doing it by hand.
Justice Dept. Urges Rolling Back Legal Shield for Tech Companies
June 17, 2020 at 09:38PM
The agency said that Congress should repeal parts of a law that has been crucial for the growth of companies like Facebook and Twitter.
The Internet’s Most Censored Space
June 17, 2020 at 07:35PM
Apple’s app store shows we can be fine with digital zones that ditch the myth of free expression.
The Tech I.P.O. Comes Roaring Back in the Pandemic
June 17, 2020 at 07:16PM
Now that the stock market has largely shrugged off the coronavirus, start-ups are scrambling to go public.
Seeking Dark Matter, They Detected Another Mystery
June 17, 2020 at 05:00PM
Do signals from beneath an Italian mountain herald a revolution in physics?
BIPOC: What Does It Mean?
June 17, 2020 at 03:08PM
The acronym, which stands for black, Indigenous and people of color, is suddenly everywhere. Is it doing its job?
High School Students and Alumni Are Using Social Media to Expose Racism
June 17, 2020 at 02:38PM
Learning has been online and remote this semester. So too, now, are call-outs of questionable behavior.
Riding Out Quarantine With a Chatbot Friend: ‘I Feel Very Connected’
June 16, 2020 at 10:15PM
The digital companions may sound like science fiction. But when social isolation became the norm, they helped deal with the loneliness, some users say.
Conviction in the Philippines Reveals Facebook’s Dangers
June 16, 2020 at 08:12PM
The conviction of the journalist Maria Ressa shows that Facebook’s harms can’t be ignored.
Bookstores Are Struggling. Is a New E-Commerce Site the Answer?
June 16, 2020 at 07:57PM
The rapid rise of Bookshop.org during the shutdown has been hailed as a boon for independent stores. But some booksellers worry it could become another competitor for online business.
On Social Media, Who's a Bot? Who's Not?
June 16, 2020 at 09:30AM
It sometimes seems that automated bots are taking over social media and driving human discourse. But some (real) researchers aren’t so sure.
Ex-eBay Workers Sent Critics Live Roaches and a Mask of a Bloody Pig Face, U.S. Says
June 16, 2020 at 01:55AM
Six former employees of the site sent threatening messages and deliveries to a couple after the e-commerce newsletter they published wrote about a lawsuit involving eBay.
Two Gamers Played ‘The Last of Us Part II.’ They Were Blown Away.
June 19, 2020 at 04:09PM
When the original video game was transcendental, can a sequel top it? Two Times reporters debate the answer.
TikTok Teens Claim They Tanked Trump Rally
June 21, 2020 at 08:16AM
Did a successful prank inflate attendance expectations for President Trump’s rally in Tulsa, Okla.?
Friday, June 19, 2020
Wirecard, a Payments Firm, Is Rocked by a Report of a Missing $2 Billion
June 19, 2020 at 11:16PM
The German company’s share price has plunged 80 percent, and its longtime chief executive has resigned.
Elizabeth Alexander on the Spectacle of ‘Black Bodies in Pain’
June 19, 2020 at 10:39PM
The writer reflects on her seminal Rodney King essay, the George Floyd killing and how the videos of police brutality exacerbate black grief.
After 15 Years, Apple Prepares to Break Up With Intel
June 19, 2020 at 09:25PM
Apple could announce plans as soon as Monday to replace Intel processors in Macs with chips that it designed itself.
Social Media Giants Support Racial Justice. Their Products Undermine It.
June 19, 2020 at 09:22PM
Shows of support from Facebook, Twitter and YouTube don’t address the way those platforms have been weaponized by racists and partisan provocateurs.
‘The Last of Us Part II’ Is a Dark Game for a Dark Time
June 19, 2020 at 06:59PM
Set in a violent, tribal, pandemic-ravaged world, the long-awaited Naughty Dog epic will leave you damaged — and awed.
A Former Google Executive Takes Aim at His Old Company With a Start-Up
June 19, 2020 at 12:00PM
Sridhar Ramaswamy once ran Google’s $115 billion advertising arm. But he grew disillusioned and worried that growth was too much of a priority.
Twitter Labels Trump Tweet About ‘Racist Baby’ as Manipulated Media
June 19, 2020 at 06:12AM
It was the first time that Twitter had used that tag on one of the president’s messages.
Thursday, June 18, 2020
French Court Strikes Down Most of Online Hate Speech Law
June 19, 2020 at 12:18AM
The court ruled that the new law disproportionately infringed on freedom of speech. It was a blow to the government’s efforts to regulate content on tech platforms.
Big Tech Zeros In on the Virus-Testing Market
June 18, 2020 at 11:59PM
As businesses grapple with how to safely reopen the workplace, companies like Fitbit and Verily, Google’s sister company, are rushing out new work force health-vetting and tracking tools.
What Comes After COVID?
June 18, 2020 at 09:31PM
Introduction
The coronavirus pandemic has changed the broader world, and therefore the business landscape, in ways no one would have imagined just four months ago. The impact, for many, has been technology-related, as remote working and employee safety have moved to the top of many corporate agendas.
But what comes next? Even as technology leaders have been looking for ways to lead their organizations through an unprecedented moment in history, Many are now wanting to see past the ‘new normal’ and begin to plan for what comes after the pandemic, setting technology strategy for 6-18 months time and beyond.
But where to start looking beyond the COVID-19 crisis? From internal discussions between analysts and discussions with our enterprise clients, we have learned that the strategy requires a two-pronged attack – first, moving agility to center stage and second, creating the basis for action.
Agility On Center Stage
Perhaps the greatest thing we have learned over the past three months is that change can happen very fast, if it needs to. During the pandemic, we have already seen changes in technology use that might have taken years have happened in less than a week: a mass shift to working from home; the mass adoption of video conferencing and collaboration tools such as Microsoft teams and the ubiquitous Zoom; call centres run from employees’ homes; and a massive shift in marketing and investment policy.
GigaOm analyst Andrew Brust said: “There will definitely be permanent, residual habits and practices around work-from-home and virtual events, and these will have to be delivered elegantly, rather than in the ad hoc fashion they are being executed in now. Planning these things as part of a comeback is something that can happen right now, by working on continuously improving them.”
In many cases, particularly in the mid-market and for smaller businesses, this has meant the difference between businesses staying afloat or not. And behind the scenes, there have been big shifts too – with investment in hybrid cloud spiking as companies look for flexibility and security. IT teams have been under huge pressure to facilitate millions of workers working from home whilst security teams have been contending with significantly increased attack surfaces.
GigaOm Analyst Enrico Signoretti summed up the hybrid cloud situation: “The idea is to have flexibility in the cloud and cost-saving with on-premise infrastructure stacks, and it is quite compelling. Data and application mobility remains the biggest challenge, but with dispersion of users the center of gravity is moving towards the cloud.”
In practical terms, this means that the ability to change is more important, and indeed viable than the changes themselves. No one digital shift is as important as the fact it could be made quickly: organizations can embrace this principle as part of an agility-first strategy with change as a central pillar. Or, to put it another way, the new normal is that there is no normal.
Building Strategy on Uncertainty
Building on this principle, the key to moving past the pandemic, is to build flexibility and understanding of uncertainty into your technology strategy: this means letting go of restrictive technology models, architectures and approaches. Below we’ve outlined some actions and some further reading to help you shape your thinking about the future and what it could hold for your business:
- Consider hybrid cloud as a solution for your business – it’s now a key element of many strategies, to create flexibility for workforces wanting to work from home, combined with the need to maintain strict security. Read our latest key criteria report on hybrid cloud data protection and file-based cloud storage from Enrico Signoretti.
- Examine how you can make it easier for employees to work remotely – invest in group collaboration tools and maintain relationships with new guidelines for managers. Read Stowe Boyd’s examination of work technology that could facilitate a more flexible culture here and Ned Bellavance’s recent key criteria report on Edge Colocation.
- Consider the security ramifications of flexible models – a more flexible approach also makes for a more complex attack surface, which needs to be protected. In response, you can consider your security architecture and look again at your SIEM provision, and at the security you have in place for edge deployments. As a starting point, read Simon Gibson’s report on threat detection.
These are just examples of where you will need to review your strategy and plans: you can rest assured that we will be taking current and future realities into account as we move forward with our research.
Putting the Best Foot Forward
In conclusion, COVID-19 has changed many things we thought we knew about the world of business, but is acting as a catalyst for latent changes that were already underway in tech. Simply put, for many organizations, it has accelerated technology adoption and brought about change which might never have come to pass.
To consolidate on this theme, a first step is to build in structural flexibility to your tech and for your workforce. Above, we included links to reports which shine a light on the technology which is going to shape the next few years, and hopefully, it can help you shape your technology strategy as you look to build a picture of the next 18 months for your business. This is just the beginning, so watch this space for more.
Are you evaluating business or IT strategies to overcome challenges facing organizations during this pandemic? Tune in to our live webinar on July 1st, “Chief Data Officer: The Catalyst in COVID-19 Post-Pandemic Recovery,” led by GigaOm analyst Andrew Brust.
Where Black Lives Matter Protesters Stream Live Every Day: Twitch
June 18, 2020 at 09:31PM
The Amazon-owned site, known for showing video game play, has become a hub for airing the sit-ins and marches over racial inequality.
How Social Media Has Changed Civil Rights Protests
June 18, 2020 at 08:00PM
Social media allows us “to see a reality that has been entirely visible to some people and invisible to others,” says this Princeton professor.
Britain Didn’t Want Silicon Valley’s Help on a Tracing App. Now It Does.
June 18, 2020 at 07:26PM
Months after other countries, Britain will now use technology provided by Apple and Google to build a contact-tracing app.
Big Tech Zeros In on the Virus-Testing Market
June 18, 2020 at 07:04PM
As businesses grapple with how to safely reopen the workplace, companies like Fitbit and Verily, Google’s sister company, are rushing out new work force health-vetting and tracking tools.
Apple Rejects Facebook’s Gaming App, for at Least the Fifth Time
June 18, 2020 at 12:00PM
Apple has repeatedly denied Facebook’s new Gaming app from appearing in its App Store, citing its own rules.
Wednesday, June 17, 2020
Blowing Bubbles to Pollinate Flowers
June 17, 2020 at 11:21PM
Researchers in Japan have developed a soap bubble-based pollination method that is as effective as doing it by hand.
Justice Dept. Urges Rolling Back Legal Shield for Tech Companies
June 17, 2020 at 09:38PM
The agency said that Congress should repeal parts of a law that has been crucial for the growth of companies like Facebook and Twitter.
Netflix C.E.O. Reed Hastings Gives $120 Million to Historically Black Colleges
June 17, 2020 at 09:29PM
The Silicon Valley executive said he hoped his contribution would lead other wealthy individuals to give. “Generally, white capital flows to predominantly white institutions,” he said.
Fighting the Coronavirus With Innovative Tech
June 16, 2020 at 12:00PM
Some of these devices have been around for years but are now being mustered to help keep us safe.
BIPOC: What Does It Mean?
June 16, 2020 at 11:02AM
The acronym, which stands for black, Indigenous and people of color, is suddenly everywhere. Is it doing its job?
On Social Media, Who's a Bot? Who's Not?
June 16, 2020 at 09:30AM
It sometimes seems that automated bots are taking over social media and driving human discourse. But some (real) researchers aren’t so sure.
A Conspiracy Made in America May Have Been Spread by Russia
June 16, 2020 at 12:28AM
The Americans who pushed a conspiracy theory the night of the Iowa caucuses have migrated to coronavirus conspiracies on Twitter, with help from a very Russia-friendly account.
Jeff Bezos Willing to Testify Before Congress
June 15, 2020 at 10:53PM
Lawmakers had requested that he testify as part of their antitrust investigation into the big tech companies.
One Restaurant’s Survival Guide
June 15, 2020 at 10:24PM
This restaurant was forced to get creative with its use of technology — and to forgo the apps.
China Reports Progress in Ultra-Secure Satellite Transmission
June 15, 2020 at 06:00PM
Researchers enlisted quantum physics to send a “secret key” for encrypting and decrypting messages between two stations 700 miles apart.
Guaranteed Ingredient in Any Coronavirus Vaccine? Thousands of Volunteers
June 14, 2020 at 05:26PM
Two sisters in Missouri were among the first to have an unproven coronavirus vaccine injected in their bodies. If it makes it to market, it would also be the first DNA vaccine for any disease.
A Reckoning at Condé Nast
June 14, 2020 at 12:26AM
“It’s hard to be a person of color at this company,” a staff member said. In response to an uprising, Anna Wintour and the chief executive, Roger Lynch, offered apologies.
The Economy Is Reeling. The Tech Giants Spy Opportunity.
June 13, 2020 at 10:08PM
Many companies are retreating. But Amazon, Apple, Facebook, Google and Microsoft are placing bets to get even bigger.
Vet Your Social Media
June 13, 2020 at 08:52PM
Before hitting like or retweet on a post about the protests, it’s important to know that the accounts you are following are trustworthy.
5 Podcasts on Pride and BLM
June 13, 2020 at 03:04PM
This June has restored the spirit of protest to Pride celebrations. Here are shows to help you understand the moment.
Create Your Own Night Sky
June 13, 2020 at 01:00PM
There are about a septillion stars in the observable universe. You can bring a fraction into your home — which is more than enough.
Signal Is the Messaging App of the Protests
June 13, 2020 at 05:46AM
Organizers and demonstrators say they feel safer communicating with end-to-end encryption.
Amazon Said to Be Under Scrutiny in 2 States for Abuse of Power
June 13, 2020 at 04:36AM
Inquiries in California and Washington are a sign that the scrutiny of the tech giant continues to intensify.
Twitter Removes Chinese Disinformation Campaign
June 12, 2020 at 10:44PM
The company said the latest disinformation effort came with a new wrinkle: extolling the Chinese government’s response to the coronavirus outbreak.
Honda Hackers May Have Used Tools Favored by Countries
June 12, 2020 at 10:17PM
A recent cyberattack that disrupted the operations of the company may have been the first time criminals used sophisticated software previously known to be used by state agents.
The Real Dangers of Surveillance
June 12, 2020 at 08:17PM
What Americans can learn from the protests in Hong Kong.
Amazon, Pushing Fashion, Opened Photo Studio as a ‘Warehouse’ Exemption
June 12, 2020 at 06:40PM
Now closed again, a Brooklyn site set up for models didn’t appear to qualify as an essential business under state pandemic rules.
Zoom Blocks Activist in U.S. After China Objects to Tiananmen Vigil
June 12, 2020 at 04:03AM
Though the account was restored, the incident spotlights thorny questions for a company with operations in both countries. It vowed to censor accounts only within China.
NASA Picks Astrobotic to Carry VIPER Ice-Hunting Moon Rover
June 12, 2020 at 02:02AM
Astrobotic, a Pittsburgh company, won a $199.5 million contract to transport NASA’s VIPER rover to the lunar surface.
Lawmakers Push to Invest Billions in Semiconductor Industry to Counter China
June 12, 2020 at 12:38AM
New legislation aimed at supporting the semiconductor industry is a sign of shifting consensus in Washington, where industrial plans are now in vogue
Tuesday, June 16, 2020
High School Students and Alumni Are Using Social Media to Expose Racism
June 16, 2020 at 11:42PM
Learning has been online and remote this semester. So too, now, are call-outs of questionable behavior.
A Reckoning at Condé Nast
June 14, 2020 at 12:26AM
“It’s hard to be a person of color at this company,” a staff member said. In response to an uprising, Anna Wintour and the chief executive, Roger Lynch, offered apologies.
The Economy Is Reeling. The Tech Giants Spy Opportunity.
June 13, 2020 at 10:08PM
Many companies are retreating. But Amazon, Apple, Facebook, Google and Microsoft are placing bets to get even bigger.
Vet Your Social Media
June 13, 2020 at 08:52PM
Before hitting like or retweet on a post about the protests, it’s important to know that the accounts you are following are trustworthy.
Twitter and Square Make Juneteenth a Company Holiday
June 13, 2020 at 04:28PM
The day marks the anniversary of when slaves in Galveston, Texas, first learned of their freedom on June 19, 1865.
5 Podcasts on Pride and BLM
June 13, 2020 at 03:04PM
This June has restored the spirit of protest to Pride celebrations. Here are shows to help you understand the moment.
Create Your Own Night Sky
June 13, 2020 at 01:00PM
There are about a septillion stars in the observable universe. You can bring a fraction into your home — which is more than enough.
Signal Is the Messaging App of the Protests
June 13, 2020 at 05:46AM
Organizers and demonstrators say they feel safer communicating with end-to-end encryption.
Amazon Said to Be Under Scrutiny in 2 States for Abuse of Power
June 13, 2020 at 04:36AM
Inquiries in California and Washington are a sign that the scrutiny of the tech giant continues to intensify.
Twitter Removes Chinese Disinformation Campaign
June 12, 2020 at 10:44PM
The company said the latest disinformation effort came with a new wrinkle: extolling the Chinese government’s response to the coronavirus outbreak.
Honda Hackers May Have Used Tools Favored by Countries
June 12, 2020 at 10:17PM
A recent cyberattack that disrupted the operations of the company may have been the first time criminals used sophisticated software previously known to be used by state agents.
The Real Dangers of Surveillance
June 12, 2020 at 08:17PM
What Americans can learn from the protests in Hong Kong.
Amazon, Pushing Fashion, Opened Photo Studio as a ‘Warehouse’ Exemption
June 12, 2020 at 06:40PM
Now closed again, a Brooklyn site set up for models didn’t appear to qualify as an essential business under state pandemic rules.
Zoom Blocks Activist in U.S. After China Objects to Tiananmen Vigil
June 12, 2020 at 04:03AM
Though the account was restored, the incident spotlights thorny questions for a company with operations in both countries. It vowed to censor accounts only within China.
NASA Picks Astrobotic to Carry VIPER Ice-Hunting Moon Rover
June 12, 2020 at 02:02AM
Astrobotic, a Pittsburgh company, won a $199.5 million contract to transport NASA’s VIPER rover to the lunar surface.
Lawmakers Push to Invest Billions in Semiconductor Industry to Counter China
June 12, 2020 at 12:38AM
New legislation aimed at supporting the semiconductor industry is a sign of shifting consensus in Washington, where industrial plans are now in vogue
Facebook Brings Back a Former Top Lieutenant to Zuckerberg
June 12, 2020 at 12:00AM
Chris Cox, who quit Facebook last year after differences with the company’s chief executive, Mark Zuckerberg, is returning as chief product officer.
Internet Archive Will End Its Program for Free E-Books
June 11, 2020 at 10:56PM
The nonprofit has said its National Emergency Library was a public service to people unable to access libraries during the pandemic, but publishers and authors accused it of theft.
Amazon Set to Face Antitrust Charges in European Union
June 11, 2020 at 10:01PM
The European Commission plans to bring charges that Amazon abused its dominance in e-commerce.
Fighting the Coronavirus With Innovative Tech
June 16, 2020 at 12:00PM
Some of these devices have been around for years but are now being mustered to help keep us safe.
Riding Out Quarantine With a Chatbot Friend: ‘I Feel Very Connected’
June 16, 2020 at 12:00PM
The digital companions may sound like science fiction. But when social isolation became the norm, they helped deal with the loneliness, some users say.
Who’s a Bot? Who’s Not?
June 16, 2020 at 09:30AM
It sometimes seems that automated bots are taking over social media and driving human discourse. But some (real) researchers aren’t so sure.
Monday, June 15, 2020
Ex-eBay Workers Sent Critics Live Roaches and a Mask of a Bloody Pig Face, U.S. Says
June 16, 2020 at 01:55AM
Six former employees of the site sent threatening messages and deliveries to a couple after the e-commerce newsletter they published wrote about a lawsuit involving eBay.
BIPOC: What Does It Mean?
June 16, 2020 at 12:22AM
The acronym, which stands for black and Indigenous people of color, is suddenly everywhere. Is it doing its job?
One Restaurant’s Survival Guide
June 15, 2020 at 08:10PM
This restaurant was forced to get creative with its use of technology — and to forgo the apps.
China Reports Progress in Ultra-Secure Satellite Transmission
June 15, 2020 at 06:00PM
Researchers enlisted quantum physics to send a “secret key” for encrypting and decrypting messages between two stations 700 miles apart.
Jeff Bezos Willing to Testify Before Congress
June 15, 2020 at 05:51PM
Lawmakers had requested that he testify as part of their antitrust investigation into the big tech companies.
A Conspiracy Made in America May Have Been Spread by Russia
June 15, 2020 at 12:00PM
The Americans who pushed a conspiracy theory the night of the Iowa caucuses have migrated to coronavirus conspiracies on Twitter, with help from a very Russia-friendly account.
A Conspiracy Made in America May Have Been Spread by Russia
June 15, 2020 at 12:00PM
The Americans who pushed a conspiracy theory the night of the Iowa caucuses have migrated to coronavirus conspiracies on Twitter, with help from a very Russia-friendly account.
Saturday, June 13, 2020
A Reckoning at Condé Nast
June 14, 2020 at 12:26AM
“It’s hard to be a person of color at this company,” a staff member said. In response to an uprising, Anna Wintour and the chief executive, Roger Lynch, offered apologies.
Guaranteed Ingredient in Any Coronavirus Vaccine? Thousands of Volunteers
June 13, 2020 at 06:09PM
Two sisters in Missouri were among the first to have an unproven coronavirus vaccine injected in their bodies. If it makes it to market, it would also be the first DNA vaccine for any disease.
5 Podcasts on Pride and BLM
June 13, 2020 at 03:04PM
This June has restored the spirit of protest to Pride celebrations. Here are shows to help you understand the moment.
Create Your Own Night Sky
June 13, 2020 at 01:00PM
There are about a septillion stars in the observable universe. You can bring a fraction into your home — which is more than enough.
The Economy Is Reeling. The Tech Giants Spy Opportunity.
June 13, 2020 at 12:00PM
Many companies are retreating. But Amazon, Apple, Facebook, Google and Microsoft are placing bets to get even bigger.
Vet Your Social Media
June 13, 2020 at 12:00PM
Before hitting like or retweet on a post about the protests, it’s important to know that the accounts you are following are trustworthy.
Friday, June 12, 2020
Amazon Said to Be Under Scrutiny in 2 States for Abuse of Power
June 13, 2020 at 01:24AM
Inquiries in California and Washington are a sign that the scrutiny of the tech giant continues to intensify.
Honda Hackers May Have Used Tools Favored by Countries
June 12, 2020 at 10:17PM
A recent cyberattack that disrupted the operations of the company may have been the first time criminals used sophisticated software previously known to be used by state agents.
The Real Dangers of Surveillance
June 12, 2020 at 08:17PM
What Americans can learn from the protests in Hong Kong.
Amazon, Pushing Fashion, Opened Photo Studio as a ‘Warehouse’ Exemption
June 12, 2020 at 06:40PM
Now closed again, a Brooklyn site set up for models didn’t appear to qualify as an essential business under state pandemic rules.
Thursday, June 11, 2020
NASA Picks Astrobotic to Carry VIPER Ice-Hunting Moon Rover
June 12, 2020 at 02:02AM
Astrobotic, a Pittsburgh company, won a $199.5 million contract to transport NASA’s VIPER rover to the lunar surface.
Twitter Removes Chinese Misinformation Campaign
June 12, 2020 at 01:24AM
The company said the latest misinformation effort came with a new wrinkle: extolling the Chinese government’s response to the coronavirus outbreak.
Lawmakers Push to Invest Billions in Semiconductor Industry to Counter China
June 12, 2020 at 12:38AM
New legislation aimed at supporting the semiconductor industry is a sign of shifting consensus in Washington, where industrial plans are now in vogue
Internet Archive Will End Its Program for Free E-Books
June 11, 2020 at 10:56PM
The nonprofit has said its National Emergency Library was a public service to people unable to access libraries during the pandemic, but publishers and authors accused it of theft.
Facebook Brings Back a Former Top Lieutenant to Zuckerberg
June 11, 2020 at 10:16PM
Chris Cox, who quit Facebook last year after differences with the company’s chief executive, Mark Zuckerberg, is returning as chief product officer.
Snapchat Expands Deals With N.F.L., Disney and Others
June 11, 2020 at 08:30PM
The multiyear pacts, which also included the N.B.A., NBCUniversal and ViacomCBS, will supply the platform with more short-form original and unscripted shows.
Biden Readies Attack on Facebook’s Speech Policies
June 11, 2020 at 09:11PM
The campaign will urge its supporters to push the social media giant to strengthen its rules against misinformation and harmful comments.
When Amazon Flexes Its Power
June 11, 2020 at 08:18PM
Are big tech companies now too powerful to play fair?
Signal Is the Messaging App of the Protests
June 11, 2020 at 07:45PM
Organizers and demonstrators say they feel safer communicating with end-to-end encryption.
Why Twitter Didn’t Label Trump’s Tweet on Martin Gugino
June 10, 2020 at 10:39PM
The company has started adding tags to a few of the president’s tweets, but it left alone a false post about an older man injured by the police in Buffalo.
Amazon Set to Face Antitrust Charges in European Union
June 11, 2020 at 06:02PM
The European Commission plans to bring charges that Amazon abused its dominance in e-commerce.
Amazon Set to Face Antitrust Charges in European Union
June 11, 2020 at 06:02PM
The European Commission plans to bring charges that Amazon abused its dominance in e-commerce.
Zoom Blocks Activist After Tiananmen Vigil
June 11, 2020 at 05:56PM
Though the account was restored, the digital commemoration of the 1989 crackdown in Beijing spotlights thorny questions for a company with operations in both the United States and China.
Get ready for London Fashion Week, the Digital Version
June 11, 2020 at 11:13AM
Coronavirus has made physical fashion weeks an impossibility. Can a digital equivalent be the same?
Wednesday, June 10, 2020
Amazon Facial Recognition Moratorium
June 11, 2020 at 01:21AM
The company said it hoped the moratorium “might give Congress enough time to put in place appropriate rules” for the technology.
Farewell to Gummy Bear Jars: Tech Offices Get a Virus Safety Makeover
June 10, 2020 at 12:00PM
Companies like Salesforce created workplaces with all the comforts of home. But now they may feel more like hospitals.
Tuesday, June 9, 2020
Twitter and Square Make Juneteenth a Company Holiday
June 10, 2020 at 04:14AM
The day marks the anniversary of when slaves in Galveston, Texas, first learned of their freedom on June 19, 1865.
Newsroom: US Retail Sales to Drop More than 10% in 2020
June 08, 2020 at 07:01AM
But US Ecommerce Will Surge 18%, Up from Prior Forecast of 13%   June 8, 2020 (New York, NY) – The US retail sector could take years to recover from […]
A Case for Banning Facial Recognition
June 09, 2020 at 11:06PM
A Google research scientist explains why she thinks the police shouldn’t use facial recognition software.
Upper East Side Mom Group Implodes Over Accusations of Racism and Censorship
June 09, 2020 at 10:30PM
A large Facebook parenting group temporarily shut down after silencing black members. Now new groups for parents are forming that are explicitly anti-racist.
What It Looks Like Inside an Amazon Warehouse Now
June 09, 2020 at 07:22PM
Amazon, which has been under fire on worker safety, invited us into one facility to show its response.
The Idea: Build It, and They Can Find Coronavirus Tests
June 08, 2020 at 09:28PM
Three start-up veterans who created an online directory of testing sites are among a wave of volunteers contributing to the virus fight.
How to Reduce Credit Card Fraud
June 08, 2020 at 09:03PM
There’s been an explosion in online credit card fraud. Here’s how you can protect yourself.
Newsroom: US Retail Sales to Drop More than 10% in 2020
June 08, 2020 at 07:01AM
But US Ecommerce Will Surge 18%, Up from Prior Forecast of 13%   June 8, 2020 (New York, NY) – The US retail sector could take years to recover from […]
Gaining Skills Virtually to Close the Inequality Gap
June 08, 2020 at 12:35AM
Successful job-training programs for low-income young people have long been held in person. Can a virtual ladder still be a path to the middle class?
A U.S. Secret Weapon in A.I.: Chinese Talent
June 09, 2020 at 05:00PM
New research shows scientists educated in China help American firms and schools dominate the cutting-edge field. Now industry leaders worry that worsening political tensions will blunt that edge.
A U.S. Secret Weapon in A.I.: Chinese Talent
June 09, 2020 at 05:00PM
New research shows scientists educated in China help American firms and schools dominate the cutting-edge field. Now industry leaders worry that worsening political tensions will blunt that edge.
Environmentalists Targeted Exxon Mobil. Then Hackers Targeted Them.
June 09, 2020 at 02:00PM
Federal prosecutors in Manhattan are investigating a global hacker-for-hire operation that sent phishing emails to environmental groups, journalists and others.
As Diners Flock to Delivery Apps, Restaurants Fear for Their Future
June 09, 2020 at 12:00PM
While the apps say they are saving them in the pandemic, many restaurateurs say the opposite.
Senate Faults Oversight of Chinese Telecom Companies in U.S.
June 09, 2020 at 12:00PM
A multiagency group does a “minimal” job of assessing security risks posed by China Unicom, China Telecom and ComNet, investigators said.
With an Internet of Animals, Scientists Aim to Track and Save Wildlife
June 09, 2020 at 09:59AM
Using tiny sensors and equipment aboard the space station, a project called ICARUS seeks to revolutionize animal tracking.
Monday, June 8, 2020
Behind China’s Twitter Campaign, a Murky Supporting Chorus
June 09, 2020 at 01:55AM
Swarms of accounts are amplifying Beijing’s brash new messaging as the country tries to shape the global narrative about the coronavirus and much else.
Axios Allows Its Reporters to Join Protests
June 09, 2020 at 12:50AM
In a company memo, the chief executive of the politics news site said he supported staff members’ right to march, adding that the publisher would cover bail for any employee who is arrested.
How to Reduce Credit Card Fraud
June 08, 2020 at 09:03PM
There’s been an explosion in online credit card fraud. Here’s how you can protect yourself.
Why Is Data Transformation so Hard?
June 08, 2020 at 08:55PM
Data transformation is at the heart of modern business practice, and for good reason. It makes data useful.
Data transformation involves changing the structure, the values or the format of data. It takes raw data and changes it to create a resource that is accessible by data scientists, analysts and others within a business. The goal: to achieve business aims and increase profitability through the analysis and manipulation of data.
It’s a straightforward mission, but the process remains challenging and fraught with pitfalls. Even with the emergence of self-service data pipelines and other user-friendly tools, data transformation remains a huge challenge for any business.
It doesn’t have to be that way.
In this blog we’ll outline the reasons data transformation is so tough, and explore how new techniques can be used to make it easier.
Multiple Sources of Data
Within any modern organization, data proliferates. To bring that data together and allow it to be accessed by analytical systems, whether on-premises or in the cloud, is a challenge with many moving parts. And that challenge is compounded by the complexity of hybrid, multi-cloud, and edge infrastructures that disperse data over distances and across infrastructure. Among the common challenges:
- Dark and Orphaned Data: Without tools to monitor how data is stored and who owns it, it becomes difficult to know what is really stored in a company’s storage systems. This can lead to increasing costs, data loss, compliance issues, and a host of other security risks.
- Compliance: Laws inspired by the European GDPR have been approved in many countries recently and will soon go into effect. In fact, all industries face heightened regulatory scrutiny, forcing organizations to comply with strict rules about data preservation, handling, and management. Fines for non-compliance can be severe and hurt business operations.
- Data Dispersion: Most organizations are considering multi-cloud strategies. And while multi-cloud offers a host of benefits, it makes data management significantly more complex. Viewing available data resources, finding the right information, and managing security properly all become more difficult in a multi-cloud environment.
- Data Discoverability, Availability and Access: Cloud and edge infrastructures make finding and taking advantage of what is already available in the organization more and more difficult. It also becomes harder to ensure that the right data is being saved in the right place, while preserving retention and security policies around the data. These issues become even more pressing when data has to be accessed remotely from everywhere, at any time – often the ultimate aim of data transformation.
Complex Processes
Preparing and transforming data takes a series of steps, all of which are time consuming for skilled individuals and can require multiple passes to get right.
Data discovery, analysis, and data-mapping are vital, but also time-consuming and expensive. Each transformation may require a bespoke process, all of which need to be researched, written, rolled out, tested and then refined.
These steps are vital to the overall success of the data transformation exercise, but they incur cost. Planning takes time, and there is often the need to bring in new team members with relevant skill sets, or to train up existing team members to tackle the specific challenges posed by a particular aspect of the data transformation project.
When the dataset being transformed is related to a business-critical process, such as HR data or transactional data, the stakes go up. Organizations must create safeguards and establish backups, which adds to the pressure and complexity of the process for the team in charge.
Too Many Cooks
When an organization moves to transform its data, there are many stakeholders who will want, at the very least, to be kept informed about the process. These could include:
- The data owner
- The data scientist
- The data analyst
- The systems expert
- The process owner
- The CTO/decision maker
- The data controller
Each of these groups (as they could very well be groups of individuals) will want to discuss, influence, and shift the transformation’s goals and procedures to suit their needs. This can make managing a data transformation both technically tricky and politically challenging. And it can wreak havoc on timelines as the effort bogs.
Conclusion
Data transformation can help an organization find new value within its existing datasets, but it will continue to create challenges and dangers for those looking to leverage it.
Those challenges arise from the fact that the data transformation process brings together disparate datasets from multiple sites and applications. In addition, the data transformation process itself is complex, time consuming and expensive, and each data transformation will need to address the concerns and requirements or multiple stakeholders, who may have conflicting demands or expectations.
The Idea: Build It, and They Can Find Coronavirus Tests
June 08, 2020 at 12:00PM
Three start-up veterans who created an online directory of testing sites are among a wave of volunteers contributing to the virus fight.
The TikTok House Wreaking Havoc Next Door
June 08, 2020 at 12:00PM
Neighbors say the party boys of Sway House are not a welcome addition to the block.
Where Has Seal Been? Watching Your Instagram Stories (and ‘Plandemic’)
June 08, 2020 at 12:00PM
The singer says he is trying to connect with fans in a time of isolation. He is also figuring out what he believes.
With Real-Life Games Halted, Betting World Puts Action on E-Sports
June 08, 2020 at 10:00AM
Computer-vs.-computer games of FIFA livestream to gamblers on Twitch. Fantasy contests carry League of Legends lineups. In the coronavirus age, video games have grown into a darling for casinos.
Sunday, June 7, 2020
Amid Pandemic and Upheaval, New Cyber Risks to the Presidential Election
June 08, 2020 at 03:33AM
Fear of the coronavirus is speeding up efforts to allow voting from home, but some of them pose security risks and may make it easier for Vladimir V. Putin, or others, to hack the vote.
Gaining Skills Virtually to Close the Inequality Gap
June 07, 2020 at 08:38PM
Successful job training programs for low-income young people have long been held in person. Can a virtual ladder still be a path to the middle class?
Friday, June 5, 2020
2 Extract Load Transform Myths and Why They’re Wrong
June 05, 2020 at 11:17PM
In data warehousing, the decades-old concept of Extract, Transform, and Load (ETL) is well-known and familiar. Enterprise organizations use ETL to extract data from their packaged systems and some custom, in-house line-of-business applications; transform the structure so that the data from these separate systems can be correlated and conformed; and then load that neatened, coordinated data into the warehouse. Oftentimes, data from half a dozen systems can be integrated this way, and it works pretty well.
A new approach to pre-processing data for the warehouse has been gaining in favor and popularity, however. Extract-Load-Transform (ELT) modifies the sequence to load data before it is transformed. However, it is more than a simple arbitrary resequencing of the same steps. It is a fundamentally different approach to pre-processing data, in terms of both architecture and philosophy.
Unfortunately, misconceptions around ELT have sprung up, and these myths can discourage its adoption. Here, we tackle the two biggest myths around ELT and explore why they are wrong and why your organization should consider ELT if it hasn’t already.
Myth #1: ELT Is Just a Gimmicky Pivot on ETL
As a general statement, ELT is not just a novel exercise to show that changing the order of operations (i.e. transforming data after loading it, rather than before) yields an equivalent result. Instead, the ELT approach acknowledges that ETL platforms, which often run on a single server, take on an undue computing burden as the number of data sources and volume of data both increase.
In the “old days” of loading data from maybe half a dozen systems, at a frequency of once per day (or less), the burden was reasonable, and running it on ETL infrastructure took that load off the warehouse itself. This division made sense… then. In the present environment, however, data sources have increased by orders of magnitude, and load frequencies have increased dramatically – in some cases running almost continuously. This change means that the ETL infrastructure that formerly reduced load and contention on the warehouse can now become a point of failure in its continuous operation.
Furthermore, ELT systems can manage load logic natively, taking on scheduling, monitoring, and exception handling without requiring dedicated coding, and eliminating the range of errors such coding can introduce. Further, because the jobs leverage the computing power and MPP architecture of the corporate data warehouse (CDW), they run faster and provide the greater concurrency necessary to accommodate the increase in data sources, volumes, and load frequency. Transformation jobs, meanwhile, run on the warehouse itself and can take advantage of its (often much) greater scalability. This approach conforms much more closely to the principle of using the right platform for the right job.
Far from being a simple rearrangement of a process, ELT is a transformation of it. It frees up computing power, creates efficiencies in time and power use, and allows infrastructure to handle greater load.
Myth #2: ELT Implies a Schema-on-Read Approach
Identifying and untangling this myth involves some appreciation of nuance and clearly defining our terms. When we entered the era of Big Data (which, after all, is one of ELT’s catalysts), we also began endorsing a new proposition of working with analytic data, dubbed “schema-on-read.”
This approach, which works best for ad hoc analysis, involves deferring transformation until analysis time, rather than performing it in advance. With schema-on-read, data loading takes place on its own, just as it does with ELT. But while schema-on-read and ELT share that overlap, the two are not the same thing. And the distinction is a non-trivial one, especially in the case of the data warehouse.
Schema-on-read can work very well in data lake environments, where ad hoc analysis that explores “unknown unknowns” takes place. In such circumstances, it makes sense to defer the imposition of schema, because the context of the analysis is variable.
But the data warehouse scenario is different and, by its production nature, typically disqualifies schema-on-read.
While not invalidating that approach, the data warehouse model asserts that for certain analyses, especially those that execute repeatedly (and thus require optimized performance), data must be transformed in advance of analysis. This schema-on-write approach makes the data more consumable for drill-down analysis, avoids executing the same transformations repeatedly, and makes explicit the idea that formal schema is desirable for operational use cases.
Conclusion
As it turns out, ELT does not rule out schema-on-write at all; in fact, it accommodates it quite well. With ELT, data transformation still happens and can fit right into the schema-on-write pattern. Once the load step has completed, transformation can kick off in earnest. When it does, it executes as a dedicated process, using the engine underlying the data warehouse. ELT can also leverage the data warehouse’s native language, SQL, for its ability to effect data transformation declaratively, rather than requiring execution loops containing multiple imperative instructions, to get the job done.
Because most cloud data warehouses leverage a Massively Parallel Processing (MPP) architecture, transformation jobs running on them can execute efficiently, using the divide-and-conquer approach MPP uses to scale performance. And because many cloud data warehouses use columnar storage that allows large volumes of data to be placed in memory, ELT does not lose any of the memory-based performance that many ETL platforms support.
As a bonus, in cases where customers do prefer a data-lake-like approach using schema-on-read, ELT can accommodate it. The key takeaway, however, is that it does not require it. In short, just because ELT does not enforce imposing schema when data is first loaded, does not mean it precludes schema-on-write.
Evaluating your ETL / ELT Capabilities, or Data Migration and Transformation Needs? Register for this free live GigaOm Webinar on June 9th, ” A Cloud Maturity Model: Migration, Movement, and Transformation”
Blog Archive
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- The Internet’s Most Censored Space
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- Where Black Lives Matter Protesters Stream Live Ev...
- How Social Media Has Changed Civil Rights Protests
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