Article: Got a Complaint with Brands? Take It Up on Social Media

Source: http://www.emarketer.com/Article/Complaint-with-Brands-Take-Up-on-Social-Media/1016384
August 24, 2017 at 07:01AM

A survey of US internet users from Sprout Social found that many aren’t afraid to call out brands when they’re being dishonest or unresponsive.