Monday, September 24, 2018

Hotel Workers Fret Over a New Rival: Alexa at the Front Desk

Source: https://www.nytimes.com/2018/09/24/business/economy/hotel-workers-ai-technology-alexa.html?partner=rss&emc=rss
September 25, 2018 at 01:45AM

As technologies threaten to displace service workers, unions are making job protection and new opportunities a priority in contract talks.

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